Review

Digital Safety

ProtonVPN Review: Worth It or Not? [Tested 2023]

ProtonVPN Review: Worth It or Not? [Tested 2023]
Updated:
June 9, 2023
By
Liam Langers

Quick Read

In a nutshell, we at Big Brain Solution believe ProtonVPN is an excellent choice for users seeking a reliable, secure, and versatile VPN service.

With a wide range of plans—including a Free Forever option—and robust security features, it caters to various needs and budgets.

ProtonVPN's extensive server network allows access to geo-restricted content and works well with streaming platforms like Netflix.

User-friendly apps and responsive customer support make it a top pick for VPN users. Interested in trying ProtonVPN for yourself?

Visit their website here and see if it's the perfect fit for you!

Welcome to our comprehensive review of ProtonVPN, brought to you by Big Brain Solution.

In this article, we'll begin by discussing the importance of VPNs and how they help safeguard your online identity and data.

We'll also highlight some crucial factors to consider when selecting the perfect VPN to suit your needs.

Following that, we'll dive deep into an extensive evaluation of ProtonVPN, covering aspects such as getting started, key features, security, pricing, customer feedback, pros and cons, and potential alternatives.

By the time you've reached the end of this article, you'll have a clear understanding of whether ProtonVPN is the ideal choice for you and how to maximize the benefits of its features.

As experts at Big Brain Solution, we're committed to providing well-researched, accurate, and engaging content to help you make informed decisions.

So, without further ado, let's get started on our journey to discover the ins and outs of ProtonVPN.

What is a VPN, and why do you need it?

A virtual private network (VPN) is a service that encrypts your internet connection and hides your online activities from third parties.

It does this by routing your traffic through a secure server, which acts as a middleman between your device and the internet.

This means that your online activities are hidden from your internet service provider (ISP), government, hackers, and other potential adversaries.

There are several reasons why you might need a VPN:

  • To protect your online privacy: A VPN can help prevent third parties from tracking your online activities and stealing your personal information.
  • To bypass internet censorship: Some countries impose strict internet censorship, and a VPN can help you bypass these restrictions and access blocked websites.
  • To access content unavailable in your region: Many websites and streaming services are only available in certain regions. A VPN can help you access these services from anywhere in the world by making it appear as if you are located in a different country.
  • To improve your online security: A VPN can help protect you from hackers and other cyber threats by encrypting your internet connection.
A beginner's guide to understanding and using VPNs
What are the qualities of a good VPN?

How do you choose the best VPN for you?

There are many factors to consider when choosing a VPN.

However, here are some key points to consider:

  • Security: A good VPN should offer strong encryption to protect your online activities from prying eyes. Look for a provider that uses industry-standard protocols such as OpenVPN or IKEv2.
  • Privacy: Ensure the VPN provider has a clear and transparent privacy policy and does not log your online activities.
  • Server locations: The more server locations a VPN has, the more options you have for accessing content from different regions.
  • Speed: A VPN can slow down your internet connection, so choosing a provider that offers fast speeds is essential.
  • Customer support: Look for a VPN provider that offers good customer support, such as live chat or email support.
  • Pricing and plans: Consider your budget and choose a VPN provider that offers a plan that fits your needs.
How to choose the right VPN for you

Introduction to ProtonVPN

ProtonVPN is a virtual private network (VPN) provider founded in 2014 by the team behind the privacy-focused email service ProtonMail.

The company is headquartered in Geneva, Switzerland.

It offers a range of features to protect your online privacy, including strong encryption, a strict no-logs policy, and a transparent privacy policy.

In addition, ProtonVPN has an extensive network of servers in over 60 countries, which allows you to access content from around the world.

It also offers fast speeds, making it a good choice for streaming and other bandwidth-intensive activities.

How a VPN can improve your gaming experience

Quick Overview of ProtonVPN

  • Encryption: AES-256 (Military Grade)
  • No-logs policy? Yes
  • # Servers: 1,900+ (100+ Free)
  • # Countries: 60+ (3 Free)
  • Speed: fast enough & reliable
  • Number of (simultaneous) Devices: Free 1, Paid 10
  • Smart DNS? No
  • Kill-Switch? Yes
  • Dedicated IP? No
  • User-Friendly? Yes
  • Good for Netflix? Yes
  • Good for Gaming? Yes
  • Lowest Price: Free, Paid $4.99/ Month

How to get started with ProtonVPN (in steps)

Getting started with ProtonVPN is easy:

  1. Go to the ProtonVPN website and click on the "Pricing" tab.
  2. Choose the plan that fits your needs and click "Sign Up."
  3. Enter your email address, create a password, and click "Continue."
  4. Enter your billing information and click "Pay."
  5. Once you have completed the payment process, you will receive an email with a link to download the ProtonVPN app.
  6. Download and install the app on your device.
  7. Launch the app and log in with your email address and password.
  8. Select a server location and click "Connect." Your device is now connected to the internet via the ProtonVPN network.
What are the key features of ProtonVPN

ProtonVPN Features

We'll now explore ProtonVPN's features in-depth, discussing security and privacy, server network and performance, device compatibility, and user interface.

We'll break down each subsection further to give you a detailed understanding of what ProtonVPN has to offer.

Top-notch Security and Privacy

State-of-the-Art Encryption

ProtonVPN employs AES-256 encryption, the industry-leading standard for secure data transmission.

This encryption level ensures that your data remains safe from prying eyes, providing you with peace of mind while browsing the internet.

Secure VPN Protocols

The VPN service supports multiple protocols, including OpenVPN and IKEv2/IPsec.

These protocols strike an excellent balance between security and speed, allowing you to maintain a secure connection without sacrificing performance.

Strict No-Logs Policy

ProtonVPN takes your privacy seriously with its no-logs policy, which means they don't track or store any information about your online activities.

This commitment ensures that your data remains private, even from the VPN provider.

Kill Switch and DNS Leak Protection

ProtonVPN's kill switch feature automatically disconnects your device from the internet if the VPN connection drops, preventing accidental data leaks.

Furthermore, their DNS leak protection ensures that your DNS queries remain private, adding another layer of security to your browsing experience.

Server Network and Performance

Expansive Global Coverage

With over 1,900+ servers in 60+ countries, ProtonVPN offers broad coverage for accessing geo-restricted content from around the world.

This extensive network ensures that you can connect to a server near your desired location, making it easier to bypass regional restrictions.

Consistent Speed and Stability

While VPNs can sometimes cause a decrease in internet speed, ProtonVPN aims to deliver fast and stable connections.

Although connection speeds can vary depending on server location and your proximity to it, ProtonVPN consistently performs well in this area, ensuring a smooth browsing experience.

Device Compatibility and User Interface

Wide Range of Supported Devices

ProtonVPN's compatibility extends across various devices, including Windows, macOS, Linux, Android, and iOS.

They also offer browser extensions for Chrome and Firefox, ensuring that you can use their VPN service on virtually any platform.

Intuitive User Interface

Navigating ProtonVPN's user-friendly interface is a breeze, even for VPN newcomers.

The clean and straightforward design makes it easy to connect to the VPN and customize your settings as needed.

This emphasis on usability ensures that both VPN beginners and experienced users can enjoy ProtonVPN's features without any hassle.

Responsive Technical Support

Helpful Customer Service

ProtonVPN understands that excellent customer service is crucial for a satisfying user experience.

Their responsive technical support team is available to assist you with any issues or questions that may arise while using their VPN service.

You can reach out to them via email or by submitting a support ticket through their website.

Extensive Knowledge Base

In addition to their customer support team, ProtonVPN offers an extensive knowledge base on their website.

This resource is filled with helpful articles, guides, and troubleshooting tips, allowing you to find answers to common questions and resolve minor issues independently.

The knowledge base is organized by category, making it easy to locate the information you need.

Regular Updates and Transparency

ProtonVPN is committed to keeping its users informed about any changes, updates, or issues affecting their service.

They maintain a high level of transparency by sharing news and updates through their blog and social media channels.

This open communication ensures that users are always aware of the latest developments and improvements to the ProtonVPN service.

Flexible Pricing and Plans

When it comes to VPN services, finding the right plan that fits your needs and budget is crucial.

ProtonVPN understands this and offers a range of pricing options to cater to various user requirements.

Let's break down their plans and pricing, so you can find the perfect fit for your needs.

Free Forever Plan

ProtonVPN believes in making online privacy accessible to everyone, which is why they offer a completely free plan.

With the Free Forever Plan, you'll have access to over 100 servers in 3 countries—Netherlands, US, and Japan.

Although the server options are more limited compared to the paid plans, the free plan still provides a secure and reliable VPN experience.

What sets ProtonVPN's free plan apart from many other VPN services is the absence of ads and the inclusion of unlimited bandwidth.

That's right, no annoying ads or data caps to worry about.

It's an excellent option for those who want a basic VPN service without any financial commitment.

Standard Plan

The Standard Plan is ideal for users looking for reliable VPN service without breaking the bank.

Starting at $9.99 per month, this plan offers access to ProtonVPN's extensive server network, high-speed connections, and solid security features.

It's a great option for those who want a dependable VPN without all the extra bells and whistles.

Unlimited Plan

If you're someone who wants it all, the Unlimited Plan might be right up your alley.

Priced at $11.99 per month, this plan provides all the features of the Standard Plan, plus a few extra perks.

With the Unlimited Plan, you'll enjoy all premium Proton services.

Longer-Term Savings

ProtonVPN knows that commitment can pay off. If you're willing to sign up for a 2-year plan, you can save up to 50% per month.

That's a significant discount for those who plan to use the VPN service long-term.

30-Day Money-Back Guarantee

Still unsure if ProtonVPN is the right choice for you? Don't worry; they offer a 30-day money-back guarantee.

That means you can give their service a try, and if you're not completely satisfied, you can request a refund within the first 30 days.

It's a risk-free way to test out ProtonVPN and see if it meets your expectations.

As pricing may change over time, it's a good idea to check ProtonVPN's website directly for the most up-to-date pricing information.

You can find their pricing page here.

Customer reviews of ProtonVPN

Customer reviews

Overall, ProtonVPN has received positive reviews from users.

Many users praise the company's fast speeds, strong encryption, transparent privacy, and strict no-logs policy.

Some users also appreciate the wide range of server locations and the versatile features offered by the service.

Here are a few actual user experiences:

  • "I've been using ProtonVPN for a few months now, and I'm really impressed. The speeds are fast, the encryption is strong, and I feel safe using it to protect my online privacy. I also appreciate the wide range of server locations and the split tunneling feature, which allows me to choose which apps use the VPN connection."
  • "I was looking for a VPN that would protect my privacy and allow me to access content from around the world. ProtonVPN seemed like a good choice, and it didn't disappoint. The speeds are fast, the encryption is strong, and I feel confident that my online activities are secure. I also appreciate the transparent privacy policy and the helpful customer support."
  • "I've been using ProtonVPN for a few months now, and I'm pleased with it. The speeds are fast, the encryption is strong, and I feel safe using it to protect my online activities. I also appreciate the wide range of server locations and the static IP option, which is useful for certain activities. Overall, I'm very happy with my choice to go with ProtonVPN."

Pros and cons

Here are some pros and cons of using ProtonVPN:

Pros:

  • Strong encryption to protect your online activities
  • Strict no-logs policy
  • Transparent privacy policy
  • Fast speeds
  • Wide range of server locations
  • Versatile features such as split tunneling and static IP
  • Good customer support
  • Available on a wide range of devices
  • Affordable pricing options

Cons:

  • Free plan is limited in terms of server locations and features
  • Some users may find the interface confusing
  • Some advanced features are only available on the Plus plan
Our opinion of ProtonVPN

Conclusion

So there you have it, our comprehensive review of ProtonVPN.

Here at Big Brain Solution, we strive to provide accurate and well-researched information to help you make informed decisions about the tools and services you use.

After examining ProtonVPN's features, pricing, and plans, it's clear that they offer a versatile and reliable VPN service for users with different needs and budgets.

With robust security and privacy measures, an extensive server network, a user-friendly interface, and responsive technical support, ProtonVPN stands out as a top choice for those seeking online privacy and freedom.

And let's not forget the Free Forever Plan, which makes secure browsing accessible to everyone.

If you're interested in giving ProtonVPN a try and experiencing their service for yourself, don't hesitate to visit their website here.

With their 30-day money-back guarantee on paid plans, you can test their service risk-free and decide if it's the right VPN solution for you.

Happy browsing!

ProtonVPN FAQs

Here are 12 frequently asked questions about ProtonVPN, answered in detail to help you get a better understanding of this VPN service.

Is ProtonVPN safe to use?

Yes, ProtonVPN is safe to use. It employs state-of-the-art encryption (AES-256) and secure VPN protocols (OpenVPN and IKEv2/IPsec) to protect your data.

Additionally, it has a strict no-logs policy and offers features like a kill switch and DNS leak protection to ensure your online activities remain private.

How many devices can I connect with ProtonVPN?

The number of devices you can connect simultaneously depends on the plan you choose.

The Free Forever Plan allows one connection, and the paid plan allows up to ten devices to connect simultaneously.

Can I use ProtonVPN to access geo-restricted content?

Yes, ProtonVPN's extensive server network across 55 countries enables you to access geo-restricted content from various regions.

However, note that not all servers are optimized for streaming, so connection quality may vary.

Does ProtonVPN work with Netflix?

ProtonVPN works with Netflix, allowing you to access region-specific content on the streaming platform.

Keep in mind that not all servers may unblock Netflix, so you might need to try different servers to find the best one for streaming.

What platforms does ProtonVPN support?

ProtonVPN is compatible with a wide range of platforms, including Windows, macOS, Linux, Android, and iOS.

They also offer browser extensions for Chrome and Firefox.

How fast is ProtonVPN?

ProtonVPN provides consistent speed and stability, ensuring a smooth browsing experience.

Connection speeds may vary depending on the server location and your proximity to it.

Premium plans generally offer higher connection speeds compared to the Free Forever Plan.

Does ProtonVPN offer a free trial?

ProtonVPN offers a Free Forever Plan, which allows you to use their VPN service with no time limit.

Although it has some limitations compared to the paid plans, it's a great way to try their service without any financial commitment.

Is there a money-back guarantee for ProtonVPN?

Yes, ProtonVPN offers a 30-day money-back guarantee for their paid plans.

If you're not satisfied with the service within the first 30 days, you can request a refund.

Can I use ProtonVPN for torrenting?

ProtonVPN supports P2P file sharing and torrenting on specific servers.

Ensure you connect to a server that supports P2P to enjoy a safe and efficient torrenting experience.

Does ProtonVPN offer customer support?

Yes, ProtonVPN offers responsive customer support through email and support tickets on their website.

They also have an extensive knowledge base with helpful articles, guides, and troubleshooting tips.

How do I cancel my ProtonVPN subscription?

To cancel your ProtonVPN subscription, log in to your account on their website, go to the "Dashboard" section, and click on "Cancel Subscription."

Follow the prompts to complete the cancellation process.

Does ProtonVPN work in countries with internet censorship?

ProtonVPN is designed to bypass internet censorship and restrictions in countries like China, Iran, and Russia.

However, the effectiveness of the VPN in these regions may vary due to the constant changes in censorship techniques.

It's advisable to try the Free Forever Plan to test the service in your location before committing to a paid plan.